Best seller100 calls/mo
Phone Answering Cover
£179.00
UK SUPPORT SERVICES
Support That Keeps Up
Help Max answers calls, chats, and emails for UK small businesses. We set up scripts, FAQs, and onboarding help so customers get quick answers and your team gets time back.
BEST SELLERS
Most ordered support services
Lead with the products customers compare first: clear names, real benefits, prices, badges, and fast links to buy.
HOT20 hrs/week
Live Chat Support
£219.00
£259.00
-15%Up to 300 tickets
Email Ticket Desk
£149.00
£175.00
Save £5015 FAQs
FAQ Setup Pack
£199.00
£249.00
NEWNew staff
Onboarding Help Pack
£229.00
-20%Sat-Sun cover
Weekend Order Care
£189.00
£229.00
Top pickPack of 12
Troubleshooting Scripts
£99.00
BundleFull page set
Knowledge Base Build
£279.00
£329.00
Seasonal offer
Save on peak cover
Feature one bundle, collection, or gift guide with enough context to make the offer feel intentional.
Limited offer
Peak Season Support Bundle
Add call, chat, and email cover for your busiest weeks, with scripts and handoff notes included.
£499.00
Featured offer
POPULAR
Phone Support
SALE
Live Chat
Social proof
Loved by growing teams
Pair customer language with practical buying reassurance so shoppers can decide without hunting for policies.
“
“Our reply times dropped in week one, and our team stopped dreading the inbox.”
O
Megan Holt
Verified buyer
“
“Help Max took over calls and chat so we could focus on orders, not chasing messages.”
H
Oliver Dean
Verified buyer
Complete the basket
More help for busy days
NEWEvening only
After-Hours Call Cover
£129.00
Online stores
Return Query Desk
£159.00
Save £802 weeks
Holiday Cover Pack
£349.00
HOTLive chat
Order Status Chat
£189.00
1 session
Training for Staff
£149.00
Inbox review
Helpdesk Audit
£119.00
-20%15 scripts
Reply Script Kit
£89.00
Top pickSetup + cover
Full Support Launch
£599.00
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Questions
Common questions
Quick answers before visitors choose a product, service, or next step.
01What support channels do you cover?+
We handle phone calls, live chat, and email tickets for UK businesses. You can use one channel or mix all three.
02Do you work with online stores?+
Yes. We help shops and startups with order questions, returns, product info, and pre-sale chats.
03Can you set up our FAQ page?+
Yes. We can write FAQs, build a simple knowledge base, and add reply scripts for common questions.
04How fast can you start?+
Many projects start in a few days once we know your products, hours, and support rules.
05Do you cover evenings or weekends?+
Yes, for selected plans. We can also add peak-time or holiday cover when your team needs it.
06Is there a long contract?+
No long tie-in on most plans. Pick monthly help or a one-off setup project.
Get weekly support tips
One short email a week with faster reply tips, FAQ fixes, and simple ways to cut inbox load.